ESL Teachers

I have experience providing social services support, customer service, and administrative assistance in fast-paced public service environments. My work includes responding to complex and sensitive inquiries, assisting individuals with service requests and complaints, and helping connect community members with appropriate social service programs and resources. I maintain organized resource files and service records, manage and monitor customer data across multiple computer systems, and support staff and management with presentations, graphics, and other administrative tasks.

In addition, I have experience handling operational and financial responsibilities such as supervising business openings and closings, updating department pricing, processing product returns and customer refunds, managing cash handling tasks, and assisting with pharmacy service operations when needed. I am proficient in Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, and Canva, and I bring strong organizational, communication, and problem-solving abilities to my work. I am a hardworking and dependable individual who is highly motivated to learn new skills, grow professionally, and contribute positively to any team or organization I am part of.

Experience:
I am a qualified teacher with QTS and experience working across secondary school settings, including classroom teaching, supply teaching, and one-to-one support. My background includes planning and delivering structured lessons, supporting students with diverse learning needs, and maintaining positive classroom environments through clear routines and effective behaviour management. I also bring experience from creative and design-based professional roles, which strengthens my ability to communicate ideas clearly and engagingly.

Personality:
I am a calm, reflective, and enthusiastic educator who builds positive rapport with students quickly while maintaining clear expectations. I am adaptable, patient, and reliable, and I work well both independently and as part of a team. I value professionalism, cultural respect, and continuous self-improvement, particularly in new educational environments.

Skills:
My key skills include clear communication, lesson planning, classroom management, and differentiated instruction. I am confident using visual aids and modelling to support understanding, particularly for language learners. I am highly organised, adaptable to new curricula, and comfortable using educational technology and digital tools to support teaching and learning.

Adaptable English teacher with a 140-hour Premier TEFL Certificate and strong skills in lesson planning, classroom management, and communicative teaching methods. Experienced in delivering engaging, learner-focused lessons, creating effective materials, and providing clear, constructive feedback. Brings extensive professional training experience from the UK government, including needs analysis, workshop facilitation, and presentation delivery to large, diverse groups. Confident, organised, and approachable, with excellent communication and intercultural skills. Highly effective in fast-paced learning environments and motivated to apply transferable training expertise to international TEFL roles.

Adaptable English teacher with a 140-hour Premier TEFL Certificate and strong skills in lesson planning, classroom management, and communicative teaching methods. Experienced in delivering engaging, learner-focused lessons, creating effective materials, and providing clear, constructive feedback. Brings extensive professional training experience from the UK government, including needs analysis, workshop facilitation, and presentation delivery to large, diverse groups. Confident, organised, and approachable, with excellent communication and intercultural skills. Highly effective in fast-paced learning environments and motivated to apply transferable training expertise to international TEFL roles.

I have experience working with learners from diverse linguistic and cultural backgrounds, supporting students in understanding lessons and building confidence, while my background in public-facing roles has strengthened my ability to explain information clearly and guide individuals step-by-step. I am patient, approachable, and calm, an value creating a supportive and respectful classroom environment where students feel comfortable participating and making mistakes. My key skills include clear communication, adapting explanations to different proficiency levels, keeping students engaged, managing the classroom, preparing materials, giving feedback, and using basic technology to enhance learning.

Matt Jung Levy
hyphneric@outlook.com
858 967 1773
EXPERIENCE
Server, GEN BBQ | Jan 2026 – Present
Successfully managed multiple roles in a high volume setting requiring deftness and swiftness, ensuring timely delivery and
error minimization
Increased orders by an average of 35% using upselling of promos and extras
Trained and mentored new servers, improving onboarding efficiency and service consistency
Resolved guest concerns and coordinated communication between multiple teams, contributing to a 95% positive feedback
rate
Retail Officer, CAESARS ENTERTAINMENT | Apr 2025 – Nov 2025
Upsold in all product categories including apparel and sunglasses to convert leads into customers
Maintained product knowledge at 10+ stores including Gordon Ramsay’s HK to meet sales goals; operated in a multitude of sales
environments
Self-Employed | Feb 2020 – May 2025
Provided 1:1 and group lessons for real-world applications including college entrance and job interviews
Improved clients' practical skills through repetition, proofreading, targeted solutions, and holistic practice
Advised small businesses on operational improvements and strategic planning for assorted purposes
Hotel Front Desk Agent, CAESARS ENTERTAINMENT | Feb 2023 – Jul 2023
Greeted guests and completed the registration process including confirmation of guest info and room rates, room selection,
coding keys, promoting marketing programs, and guiding guests to rooms
Managed guest check-outs; ensured rooms and services were posted to the correct folios and statements were itemized
accurately
Ensured all billable services, financial statements, adjustments, revenue, and cash and cash equivalents were reported
Fielded guest complaints; resolved and negotiated solutions
B2C Sales, VERIZON | Jun 2022 – Dec 2022
Managed a pipeline of leads that converted to repeat business using complimentary based sales; leveraged promotional pricing
and incentives
Implemented targeted outreach efforts and secured new account; increased sales by 25%
ESL Teacher, EASTERN LANGUAGE INSTITUTE | Jun 2021 – Jun 2022
Delivered engaging, interactive, and effective learning solutions suited to client needs that increased enrollment and fostered
higher test scores
Knowledge of a variety of ESL modalities including in-person and remote instructor-led facilitation; experiential, cohort, and
self-paced learning and LMS
ESL Teacher, HYUNDAI MOTOR | Jan 2019 – Dec 2019
Facilitated rapid transition of non-native English speakers to English-only environments across international markets
Tracked progress across all objectifiable benchmarks and recommended class placement to expedite learning and within strict
deadlines
Reservations Agent, NY CRUISE LINES | Jan 2018 – Nov 2018
Coordinated guest check-ins, processed payments (cash, credit card, check, voucher, and gift card), issued tickets, guided
guests to gates
Upsold partner offers in the capacity of a tourist liaison, accrued strong sales as at result
Maintained queue wait times and efficiently reduced client loss by 20% through efficient processes
FOH Lead, TAO GROUP | Mar 2017 – Dec 2017
Coordinated across teams to ensure rapid, quality delivery of services within a high-end nightlife setting
Organized dining areas to spec and according to arrival reports and within fire and safety guidelines
Oversaw team cash disbursements and submitted daily reconciliations to management; ensured accuracy of financial records
Account Manager, THRIVE MARKET | Feb 2016 – Feb 2017
In a high-growth startup environment, managed a high volume of member enquiries relating to billing, orders, shipping &
delivery, products, promotions, troubleshooting, affiliate ops, and cancellations
On cross-team efforts, shortened resolution cycles by 15% and improved member sales; increased retainment scores by 25%
Analyzed recurring support trends to identify causes, implemented changes that led to efficient case handling
EDUCATION
SAN DIEGO STATE UNIVERSITY, San Diego, CA – Bachelor’s degree, Business Admin.

I have nearly nine years of experience working with children through long-term nannying roles, caring for a wide range of ages. I also gained classroom exposure through education-related coursework and classroom observations during my university studies.

I am patient, reliable, and enthusiastic, with a calm but engaging teaching style. I adapt well to new environments, enjoy working as part of a team, and value creating a supportive classroom where students feel confident expressing themselves in English.

I have a strong passion and knowledge of the English language, excellent communication and organization skills, and I am comfortable following structured curricula. I am eager to learn, receptive to feedback, and confident using provided materials and training to deliver engaging, effective lessons.

I finished university with a bachelors degree in Child Learning and Development and Psychology. I then moved to Madrid Spain where I taught English for two years in the classroom, ages 3 to 17. Simultaneously, I am receiving a certificate of ESL methodology from the University of Comillas through my program called BEDA. I absolutely love learning new languages, cultures, and living in new places. I am naturally a very curious individual. I love interacting with students and being able to share language.

TEFL-certified educator (Level 5, 168-hour) with additional training in online instruction and language methodology. I am currently completing a BA in English Language and TEFL (graduating July 2026) and hold a Certificate in Teaching English as a Foreign Language from the University of Essex.

I value structured learning environments, clear communication, and creating supportive classrooms where students feel confident using English. I am committed to professional conduct, cultural respect, and long-term development as an educator.

Here’s a polished and professional summary based on what you shared:

**Experience:**
I am an elementary school teacher at a dual language school with experience supporting diverse learners. As someone who learned a second language as an adult, I bring personal insight into the language acquisition process and apply effective, research-based strategies when teaching new languages to others. I have also worked abroad as a guidance counselor, supporting children’s academic, social, and emotional development. Additionally, I have experience implementing a variety of curricula and can confidently adapt lessons to meet the needs of different groups.

**Personality:**
Creative, culturally responsive, and student-centered. I am adaptable, empathetic, and skilled at building meaningful relationships with students from diverse backgrounds.

**Skills:**
Engaging lesson planning, differentiated instruction, dual language education, curriculum adaptation, classroom management, cross-cultural communication, and social-emotional support. I design interactive learning experiences that are responsive to students’ needs and learning styles.