tahn

I have experience working with learners from diverse linguistic and cultural backgrounds, supporting students in understanding lessons and building confidence, while my background in public-facing roles has strengthened my ability to explain information clearly and guide individuals step-by-step. I am patient, approachable, and calm, an value creating a supportive and respectful classroom environment where students feel comfortable participating and making mistakes. My key skills include clear communication, adapting explanations to different proficiency levels, keeping students engaged, managing the classroom, preparing materials, giving feedback, and using basic technology to enhance learning.

Matt Jung Levy
hyphneric@outlook.com
858 967 1773
EXPERIENCE
Server, GEN BBQ | Jan 2026 – Present
Successfully managed multiple roles in a high volume setting requiring deftness and swiftness, ensuring timely delivery and
error minimization
Increased orders by an average of 35% using upselling of promos and extras
Trained and mentored new servers, improving onboarding efficiency and service consistency
Resolved guest concerns and coordinated communication between multiple teams, contributing to a 95% positive feedback
rate
Retail Officer, CAESARS ENTERTAINMENT | Apr 2025 – Nov 2025
Upsold in all product categories including apparel and sunglasses to convert leads into customers
Maintained product knowledge at 10+ stores including Gordon Ramsay’s HK to meet sales goals; operated in a multitude of sales
environments
Self-Employed | Feb 2020 – May 2025
Provided 1:1 and group lessons for real-world applications including college entrance and job interviews
Improved clients' practical skills through repetition, proofreading, targeted solutions, and holistic practice
Advised small businesses on operational improvements and strategic planning for assorted purposes
Hotel Front Desk Agent, CAESARS ENTERTAINMENT | Feb 2023 – Jul 2023
Greeted guests and completed the registration process including confirmation of guest info and room rates, room selection,
coding keys, promoting marketing programs, and guiding guests to rooms
Managed guest check-outs; ensured rooms and services were posted to the correct folios and statements were itemized
accurately
Ensured all billable services, financial statements, adjustments, revenue, and cash and cash equivalents were reported
Fielded guest complaints; resolved and negotiated solutions
B2C Sales, VERIZON | Jun 2022 – Dec 2022
Managed a pipeline of leads that converted to repeat business using complimentary based sales; leveraged promotional pricing
and incentives
Implemented targeted outreach efforts and secured new account; increased sales by 25%
ESL Teacher, EASTERN LANGUAGE INSTITUTE | Jun 2021 – Jun 2022
Delivered engaging, interactive, and effective learning solutions suited to client needs that increased enrollment and fostered
higher test scores
Knowledge of a variety of ESL modalities including in-person and remote instructor-led facilitation; experiential, cohort, and
self-paced learning and LMS
ESL Teacher, HYUNDAI MOTOR | Jan 2019 – Dec 2019
Facilitated rapid transition of non-native English speakers to English-only environments across international markets
Tracked progress across all objectifiable benchmarks and recommended class placement to expedite learning and within strict
deadlines
Reservations Agent, NY CRUISE LINES | Jan 2018 – Nov 2018
Coordinated guest check-ins, processed payments (cash, credit card, check, voucher, and gift card), issued tickets, guided
guests to gates
Upsold partner offers in the capacity of a tourist liaison, accrued strong sales as at result
Maintained queue wait times and efficiently reduced client loss by 20% through efficient processes
FOH Lead, TAO GROUP | Mar 2017 – Dec 2017
Coordinated across teams to ensure rapid, quality delivery of services within a high-end nightlife setting
Organized dining areas to spec and according to arrival reports and within fire and safety guidelines
Oversaw team cash disbursements and submitted daily reconciliations to management; ensured accuracy of financial records
Account Manager, THRIVE MARKET | Feb 2016 – Feb 2017
In a high-growth startup environment, managed a high volume of member enquiries relating to billing, orders, shipping &
delivery, products, promotions, troubleshooting, affiliate ops, and cancellations
On cross-team efforts, shortened resolution cycles by 15% and improved member sales; increased retainment scores by 25%
Analyzed recurring support trends to identify causes, implemented changes that led to efficient case handling
EDUCATION
SAN DIEGO STATE UNIVERSITY, San Diego, CA – Bachelor’s degree, Business Admin.

I have nearly nine years of experience working with children through long-term nannying roles, caring for a wide range of ages. I also gained classroom exposure through education-related coursework and classroom observations during my university studies.

I am patient, reliable, and enthusiastic, with a calm but engaging teaching style. I adapt well to new environments, enjoy working as part of a team, and value creating a supportive classroom where students feel confident expressing themselves in English.

I have a strong passion and knowledge of the English language, excellent communication and organization skills, and I am comfortable following structured curricula. I am eager to learn, receptive to feedback, and confident using provided materials and training to deliver engaging, effective lessons.

I finished university with a bachelors degree in Child Learning and Development and Psychology. I then moved to Madrid Spain where I taught English for two years in the classroom, ages 3 to 17. Simultaneously, I am receiving a certificate of ESL methodology from the University of Comillas through my program called BEDA. I absolutely love learning new languages, cultures, and living in new places. I am naturally a very curious individual. I love interacting with students and being able to share language.

TEFL-certified educator (Level 5, 168-hour) with additional training in online instruction and language methodology. I am currently completing a BA in English Language and TEFL (graduating July 2026) and hold a Certificate in Teaching English as a Foreign Language from the University of Essex.

I value structured learning environments, clear communication, and creating supportive classrooms where students feel confident using English. I am committed to professional conduct, cultural respect, and long-term development as an educator.

Here’s a polished and professional summary based on what you shared:

**Experience:**
I am an elementary school teacher at a dual language school with experience supporting diverse learners. As someone who learned a second language as an adult, I bring personal insight into the language acquisition process and apply effective, research-based strategies when teaching new languages to others. I have also worked abroad as a guidance counselor, supporting children’s academic, social, and emotional development. Additionally, I have experience implementing a variety of curricula and can confidently adapt lessons to meet the needs of different groups.

**Personality:**
Creative, culturally responsive, and student-centered. I am adaptable, empathetic, and skilled at building meaningful relationships with students from diverse backgrounds.

**Skills:**
Engaging lesson planning, differentiated instruction, dual language education, curriculum adaptation, classroom management, cross-cultural communication, and social-emotional support. I design interactive learning experiences that are responsive to students’ needs and learning styles.

I am a native English speaker, graduate, and UK citizen with a post-graduate diploma in Teaching English as a Foreign Language.

As I have spent several years living in Spain, my command of the language is of near native to native speaker level. I also took a TEFLA certificate course in teaching English to as a foreign language twenty two years ago and have since taught youngsters from 6 -12 years of age as part of my 25 hour weekly timetable, the remainder of the classes being with teenagers and adults.

I am currently teaching General and Business English to adults, children and companies both face to face and via skype, virtual classroom and telephone. I teach general and business English, ESP and prepare students for the Cambridge PET, KET, 1ST CERTIFICATE, IELTS, CAE, CPE and BEC and Oxford Tutorial Certificate examinations.

I have a large portfolio of materials to provide practice in all skills areas.

I have experience working with students of different ages, including working with students with a range of special educational support needs.

In the past, I have worked as a learning support assistant in a secondary school, working with students who each had various support needs. I offered support in various subject areas, including maths, science and English. I became experienced in adapting to each student's needs and utilised various approaches depending on the student I was working with. I also regularly liaised with teaching staff, the senior leadership team, and safeguarding leads, as well as other staff within the SEN department.

As an undergraduate, I have also interned for several projects, during which I engaged with younger (pre-university) students. I aided in developing and delivering educational workshops, tutoring and mentoring students, and providing feedback on student projects.

I would describe myself as being approachable, reliable and diligent, with excellent communication, collaboration, and organisational skills.

I am a dedicated and enthusiastic educator with over seven years of tutoring experience, supporting students across a range of ages and abilities. Over the past year, I have specialised in Special Educational Needs tutoring, developing tailored lesson plans that prioritise patience, adaptability, and clear communication. This experience has strengthened my ability to create inclusive, supportive learning environments where every student feels confident to participate and progress.
I hold a 2:1 degree in Biochemistry, which has equipped me with strong analytical skills, attention to detail, and the ability to explain complex concepts in a clear and engaging way. Having recently completed my TEFL certification, I am eager to apply effective classroom strategies, communicative teaching methods, and structured lesson planning in an international setting.
I am passionate about cultural exchange and committed to fostering positive, motivating classroom environments. I would bring professionalism, warmth, and reliability to a teaching role in Korea.

Experience:
I recently completed my TEFL certification, where I gained training in lesson planning, classroom management, and communicative teaching methods. Although I am at the beginning of my professional teaching career, I am well-prepared and eager to apply my training in a classroom setting.

Personality:
I am patient, enthusiastic, and dependable. I enjoy working with young learners and creating a positive, supportive environment where students feel comfortable and confident participating in English.

Skills:
I am skilled in planning engaging activities, using games and interactive techniques to encourage speaking, and maintaining structured classroom routines. I am adaptable, organised, and committed to continuous improvement as an educator.