Katy: Canada: Nov 01, 2024

I possess a strong background in communication, problem-solving, and adaptability. My experience working with the Immigration and Refugee Board of Canada has taught me the importance of attention to detail, multitasking, and working under pressure. Additionally, my experience as a Taxpayer Service Agent has improved my ability to provide clear explanations and clarifications to clients.

I am an empathic and patient individual with good interpersonal skills, allowing me to work effectively with diverse community members.

I am a bilingual English and French speaker with good oral and written communication skills. My adaptability in vocabulary and speaking style enables me to communicate effectively with clients from diverse backgrounds.