CATHLEEN MARGERETH: South Africa: Mar 01, 2022

Most of my work life I have worked in a service industry where I have been in direct communication with people. I have built effective communication and technical skills. I am compassionate and tenacious. I am wanting to make a positive impact and difference in people's day to day activities. In the last 5 years I have worked in a fast-paced customer services environment making sure that I keep up to date with trends and changes in the industry to keep the customers happy. With everything being said and spread on social media fast, I had to make sure I follow protocol and rules and had to adapt within the minute.

I have also been much involved with our young adults and little kids at church over the years because my husband served as the Sunday school and Youth Priest. We have for the past 2 years been responsible for our general community at church also. I am kindhearted, trustworthy, reliable, flexible, and friendly.

I have been a tutor at the University of the Western Cape for the third year Industrial Psychology students. I had assisted students to complete assignments and learned the students new concepts. Also, studying lesson plans and assigned new projects, reviewing textbooks to prepare for a lesson. Answering questions from students on different topics.

I had opted to do honours in Industrial Psychology because human behaviour had always intrigued me. I constantly analyse people's actions, finding myself question why? This might lead to the question why I have decided to go in to teaching. I have always wanted to be a teacher. After I have completed school, I applied to study education but after a year switched to Industrial Psychology and life took me in a different direction. This is the time now wanting to follow up on this childhood dream.