I have experience providing social services support, customer service, and administrative assistance in fast-paced public service environments. My work includes responding to complex and sensitive inquiries, assisting individuals with service requests and complaints, and helping connect community members with appropriate social service programs and resources. I maintain organized resource files and service records, manage and monitor customer data across multiple computer systems, and support staff and management with presentations, graphics, and other administrative tasks.
In addition, I have experience handling operational and financial responsibilities such as supervising business openings and closings, updating department pricing, processing product returns and customer refunds, managing cash handling tasks, and assisting with pharmacy service operations when needed. I am proficient in Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, and Canva, and I bring strong organizational, communication, and problem-solving abilities to my work. I am a hardworking and dependable individual who is highly motivated to learn new skills, grow professionally, and contribute positively to any team or organization I am part of.
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